Datalink's NXlink provides Hotels and Resorts with
a cost effective, efficient and discrete method of assigning tasks to
employees using NEXEDGE, ICOM or HYTERA (under development) portable radios.
NXlink control software would be installed on a Windows based Computer in
the Hotel's LAN Network, or Datalink's Cloud Servers.
The NXlink program acts as a bridge between third
party CRM Staff Management Software such as Guestware, HotSOS and staff
portable radios. NXlink is password protected and can be accessed by
multiple computers connected to the Hotel's LAN. Staff members carrying
compatible portable radios can exchange voice and two way text messages with
the CRM dispatch program.
NXlink provides instant silent text messages where
voice calls can be disruptive such as in conference halls, dining or
banquet rooms and private meetings. It is perfect for security calls where
covert messaging is mandatory.
NXlink automatically time stamps and stores all
messages and replies in a permanent database. An important advantage over
voice communications where incidents have to be reviewed at a later date.
When a request to service a room is issued, there is a record of the request
to housekeeping, acknowledgement and completion time all stored in a
SILENT EMERGENCY ALERTS
In light of the Las Vegas Massacre which involved
the Mandalay Hotel, NXlink can allow a staff member to silently activate a
high level emergency alert, where the NXlink software can be programmed to
broadcast the details to specific managers throughout the property in
seconds. The press of the high level alert button alerts those members
immediately followed quickly with additional details when entered by the
employee at the location.
NXlink will also operate as a "stand-alone" system
for those Hotels and Resorts who are not tied into a CMR network.
Wi-Fi to Smart-Phones. No Cell Account required.
NXlink can route messages to Android Smartphones over the Hotel's Wi-Fi
Network. No cellular account is required and Android Smartphones can be
purchased for $100 and up.
This allows those staff members who have no been supplied with Portable
Radios to participate when emergency alerts are broadcast.